Shipping and Charges

Payment

We currently accept payments via debit card, credit card and PayPal.


Countries

At the moment we are shipping to UK (including Guernsey and Jersey).


Shipping

We normally ship your order within 24 hours if its in and excluding Saturday, Sunday and a holiday. You can see the estimated delivery time below (Please note: Saturday and Sunday are not included in the estimated delivery time):


Shipping Costs and Estimated Delivery Time

Please refer to the following table for the shipping cost to your country. Free shipping on UK orders over £99.


  Courier  
Country Shipping Fee Estimated Delivery Time (Work Days)
United Kingdom (Main Island) £7.50 1-2
United Kingdom (Guernsey/Jersey) £16 1-4

* Shipments to Guernsey/Jersey may be subject to import taxes, customs and brokerage fees. These fees are the responsibility of the recipient.

** Delivery will take place through DPD, Royal Mail or UPS.


Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will contact you and offer to ship the parcel again at the cost of postage above. If this is rejected by you then a refund may be offered minus the original postage costs to us. Rejecting receipt of a package is considered returning the package and may be subject to a 25% restocking fee. Any fees and shipping charges incurred will be rebilled to you, the customer. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 6 weeks from the estimated delivery date, please contact us.


Returns

Arrangements for a return must be made within 14 days of the date the item is shipped. Only new items that are not defective can be sent back. Please always add a copy of your invoice and write down the reason of your return.

Please visit our Returns Page to process a return.

For any other issues please visit our FAQ